About Us
Serving Western New York families since 1959
Benny S. Giambrone opened Ben's Appliance in 1959 servicing appliances and selling Whirlpool products. A few years later, he added kitchen cabinetry to his growing business. Ben always put customer service first, a tradition carried on throughout the decades by his three children and his employees.
In 2024, Ben's Appliance joined Oaks Inc., an established home renovation company in the Rochester area, founded by Kris Oaks. Our customers can purchase appliances alongside their remodeling project or simply take advantage of great deals on high-quality appliances.
When you stop by Ben's, the Giambrone family is sure to be around, supported by Oaks team members. We look forward to continuing to support our Western New York communities with home improvement solutions and quality services.
Our Values
Customer First
Since day one, customer service has been at the heart of everything we do.
Family Owned
Three generations of the Giambrone family, now supported by the Oaks team.
A+ BBB Rated
Recognized for trust, quality, and exceptional service standards.
65+ Years
Over six decades serving Western New York communities with pride.
Our Journey
Founded
Benny S. Giambrone opened Ben's Appliance, servicing appliances and selling Whirlpool products.
Expanded
Added kitchen cabinetry to the growing business, establishing a full-service showroom.
Family Tradition
Customer service tradition carried on by Ben's three children and dedicated employees.
Joined Oaks Inc.
Partnered with Oaks Inc., an established home renovation company in the Rochester area, founded by Kris Oaks.
Proud Member
National Kitchen & Bath Association
Nationally certified kitchen designers on staff